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Privacy Policy

Drawviva ("we," "our," or "us") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, store, and share your information when you use our image generation SaaS platform.

Our Privacy Policy was last updated on April 15, 2025. If you have additional questions or require more information about our Privacy Policy, please contact us at drawviva@gmail.com.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collected on www.drawviva.art. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information We Collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

  • Account Information: When you register for an account, we may collect your name, email address, company name, address, billing information, telephone number, and other contact details.
  • Direct Communications: If you contact us directly, we may receive additional information about you such as the contents of the message and/or attachments you may send us, and any other information you choose to provide.
  • Usage Data: We collect data about your interactions with the service including the images generated, API usage, and purchase details.
  • Technical Data: We collect technical information such as internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, device information, and cookies or similar technologies.

How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide and Operate Services: To provide, operate, and maintain our website and services, including account management and identity verification.
  • Service Delivery: To process credit purchases, track credit usage, and provide the image generation service.
  • Improvement & Analytics: To improve, personalize, and expand our website and services; analyze how you use our website; and develop new products, services, features, and functionality.
  • Communications: To communicate with you directly or through our partners, including for customer service, providing updates and other information relating to the website, and for marketing and promotional purposes.
  • Fraud Prevention: To find and prevent fraud and potential security issues.

Log Files

Drawviva follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this as part of hosting services' analytics.

The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, Drawviva uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited.

The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information. You can adjust your browser settings to manage cookie preferences, although this may affect your ability to use our service.

Advertising Partners Privacy Policies

Third-party ad servers or ad networks may use technologies like cookies, JavaScript, or Web Beacons in their respective advertisements and links that appear on Drawviva, which are sent directly to users' browsers.

Note that Drawviva has no access to or control over these cookies that are used by third-party advertisers. We advise you to consult the respective Privacy Policies of these third-party ad servers for more detailed information.

Data Sharing and Disclosure

  • Service Providers: We may share your information with third-party providers who help us operate or analyze our business.
  • Legal Requirements: We may disclose your information if required by law or in good faith to protect our rights or others.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred as part of that transaction.

Data Security and Retention

We implement reasonable security measures to protect your data. Your personal data is retained only for as long as necessary to fulfill the purposes described in this policy or as required by law.

CCPA Privacy Rights

Under the CCPA (California Consumer Privacy Act), California consumers have the right to:

  • Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
  • Request that a business delete any personal data about the consumer that a business has collected.
  • Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We want to ensure you are fully aware of all of your data protection rights under GDPR (General Data Protection Regulation). Every user is entitled to the following:

  • The right to access — You have the right to request copies of your personal data. We may charge you a small fee for this service.
  • The right to rectification — You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
  • The right to erasure — You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing — You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing — You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability — You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Drawviva does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our services after any modifications constitutes your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

drawviva@gmail.com